JFK Airport Tests Touchless Hand Dryers — and Asks Travelers for Feedback
New York, NY – October 8, 2025 — A new experiment is underway at John F. Kennedy International Airport, where travelers are being asked to rate the conditions of the restrooms. Our team at HandDryerUSA.com recently spotted this innovative setup, signaling a major step toward smarter, more responsive restroom design in public spaces.
A Simple Experiment with Big Implications
Between two (2) XLERATOR® hand dryers sits a digital feedback panel that invites travelers to share their experience. With a quick scan of a QR code or a tap of a smiley button, visitors can instantly rate the restroom and the new hand dryer experience, even without touching a surface.
This pilot suggests that JFK may be testing not just touchless hand-drying technology, but also how users perceive and respond to it. Gathering real-time traveler feedback allows airports to monitor satisfaction, address maintenance issues quickly, and better understand public preferences in hygiene technology.
Why This Matters
Airports handle hundreds of thousands of passengers each day — meaning even small restroom upgrades can have a massive operational and environmental impact. By combining high-efficiency, touchless restroom technology with instant digital feedback, JFK is tapping into a new category of “smart restrooms” that focus on both sustainability and data-driven cleanliness.
For airports, facility managers, and architects, this is a glimpse into the next phase of restroom modernization. Our team observed travelers interacting with the feedback system, many pausing to scan or click before exiting. For companies on the fringes, this is a brilliant case study on how to conduct a pilot before installing new touchless technologies or hand dryers throughout the facilities.
About HandDryerUSA.com
HandDryerUSA.com is a U.S.-based distributor specializing in commercial hand dryers, baby changing stations, and restroom equipment. We're on a mission to modernize public restrooms through reliable, high-efficiency products that save costs and promote sustainability, hygiene, and innovation. For sales and customer service, please contact us at sales@handdryerusa.com or call us at 1-800-710-6255. For media inquiries, partnerships, or to learn more about touchless restroom technology, please contact: support@handdryerusa.com.